PRIVACY POLICY
of the CarryGo Shop Online Store
Publication Date: 03.03.2025
Effective Date: 03.03.2025
1. General Provisions
1.1. This Privacy Policy (hereinafter referred to as the “Policy”) defines the procedure for processing and protecting personal data of users of the CarryGo Shop online store (hereinafter referred to as the “User”).
1.2. CarryGo Shop (hereinafter referred to as the “Company” or “We”) is committed to ensuring the confidentiality and protection of personal data in accordance with international standards, including the GDPR (General Data Protection Regulation of the EU), CCPA (California Consumer Privacy Act), and other applicable laws.
1.3. By using our website and placing an order, the User agrees to the terms of this Policy.
2. What Data We Collect
2.1. When placing an order:
• Full name
• Email address
• Phone number
• Shipping address (country, city, street, zip code)
• Payment details (processed through secure payment systems)
2.2. Automatically collected data:
• IP address
• Device type, browser
• Data on pages visited and interactions with the website (cookies, analytics)
2.3. Additional data:
• Information provided by the User when contacting customer support.
3. Purpose of Data Collection and Processing
We process personal data exclusively for the following purposes:
• Processing orders and delivering products
• Communicating with customers (notifications, order confirmations)
• Improving website performance and personalizing content
• Fulfilling legal obligations (accounting, tax compliance)
• Marketing purposes (only with User consent)
4. Data Sharing with Third Parties
4.1. We do not sell or share personal data with third parties, except in the following cases:
• Payment service providers (to process transactions)
• Logistics companies (to arrange delivery)
• Government authorities (when required by law)
4.2. All partners handling personal data are required to comply with data protection policies and ensure confidentiality.
5. Data Protection Measures
5.1. We take all necessary measures to protect personal data, including:
• SSL encryption to secure transactions
• Restricted access to personal data within the Company
• Regular security audits of our systems
6. Data Retention
6.1. Personal data is retained only as long as necessary for processing purposes but no longer than 5 years, unless otherwise required by law.
6.2. The User may request the deletion of their personal data by contacting customer support.
7. User Rights
Under GDPR and CCPA, the User has the right to:
• Request information about their personal data
• Correct or delete their personal data
• Restrict data processing
• Opt out of marketing communications
• Transfer their data to another service (data portability right)
8. Use of Cookies
8.1. Cookies help us analyze website traffic and improve the user experience.
8.2. Users can disable cookies in their browser settings, but this may affect website functionality.
9. Changes to the Privacy Policy
9.1. We may update this Policy. The latest version will always be available on our website.
9.2. In the event of significant changes, we will notify Users via email or website notification.
10. Contact Information
If you have any questions regarding personal data processing, please contact us:
• Email: info@carrygo-shop.com
• Registered Address: Myrtenstrasse 8, 5737, Menziken
This Privacy Policy takes effect upon publication. By using our website, you agree to its terms.
of the CarryGo Shop Online Store
Publication Date: 03.03.2025
Effective Date: 03.03.2025
1. General Provisions
1.1. This Privacy Policy (hereinafter referred to as the “Policy”) defines the procedure for processing and protecting personal data of users of the CarryGo Shop online store (hereinafter referred to as the “User”).
1.2. CarryGo Shop (hereinafter referred to as the “Company” or “We”) is committed to ensuring the confidentiality and protection of personal data in accordance with international standards, including the GDPR (General Data Protection Regulation of the EU), CCPA (California Consumer Privacy Act), and other applicable laws.
1.3. By using our website and placing an order, the User agrees to the terms of this Policy.
2. What Data We Collect
2.1. When placing an order:
• Full name
• Email address
• Phone number
• Shipping address (country, city, street, zip code)
• Payment details (processed through secure payment systems)
2.2. Automatically collected data:
• IP address
• Device type, browser
• Data on pages visited and interactions with the website (cookies, analytics)
2.3. Additional data:
• Information provided by the User when contacting customer support.
3. Purpose of Data Collection and Processing
We process personal data exclusively for the following purposes:
• Processing orders and delivering products
• Communicating with customers (notifications, order confirmations)
• Improving website performance and personalizing content
• Fulfilling legal obligations (accounting, tax compliance)
• Marketing purposes (only with User consent)
4. Data Sharing with Third Parties
4.1. We do not sell or share personal data with third parties, except in the following cases:
• Payment service providers (to process transactions)
• Logistics companies (to arrange delivery)
• Government authorities (when required by law)
4.2. All partners handling personal data are required to comply with data protection policies and ensure confidentiality.
5. Data Protection Measures
5.1. We take all necessary measures to protect personal data, including:
• SSL encryption to secure transactions
• Restricted access to personal data within the Company
• Regular security audits of our systems
6. Data Retention
6.1. Personal data is retained only as long as necessary for processing purposes but no longer than 5 years, unless otherwise required by law.
6.2. The User may request the deletion of their personal data by contacting customer support.
7. User Rights
Under GDPR and CCPA, the User has the right to:
• Request information about their personal data
• Correct or delete their personal data
• Restrict data processing
• Opt out of marketing communications
• Transfer their data to another service (data portability right)
8. Use of Cookies
8.1. Cookies help us analyze website traffic and improve the user experience.
8.2. Users can disable cookies in their browser settings, but this may affect website functionality.
9. Changes to the Privacy Policy
9.1. We may update this Policy. The latest version will always be available on our website.
9.2. In the event of significant changes, we will notify Users via email or website notification.
10. Contact Information
If you have any questions regarding personal data processing, please contact us:
• Email: info@carrygo-shop.com
• Registered Address: Myrtenstrasse 8, 5737, Menziken
This Privacy Policy takes effect upon publication. By using our website, you agree to its terms.